Wi-Fi Setup - Step-By-Step Instructions
ITC 3.0 Grills
The Memphis Grills Wi-Fi system is only compatible with the following network security protocols: WPA/WPA2 Personal, TLS & SSL.
Currently, our Wi-Fi may or may not be compatible with networks that use the following IEEE LAN Protocols: Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax). This list is not all-inclusive.
Memphis Wood Fire Grills will work with customers via our technical services team to determine any potential issues with Wi-Fi connection of their grill. It is our goal to provide the best possible experience and convenience with our grills. With that in mind, there are a wide range of router systems available to consumers today with various levels of internet signal strength and we cannot guarantee that the Wi-Fi system built with our grills will work in every situation.
Although we will work with you to get your system connected, the true value of our grills is the amazing cooking experience it provides. With the ability to smoke, roast, grill, braise, bake and sear at temperatures well above 900 degrees with multiple levels of our Direct Flame technology, there is nothing you can’t cook to perfection. We sincerely hope you enjoy the flexibility and simplicity of using your Memphis Wood Fire Grill.
For iPhone Users Only
During the design process for the Memphis 3 App, Apple iOS connection authentication changes occurred. As such, for iPhone users with the grill serial numbers listed below, the following process will need to be implemented for the initial App setup only, in order to use the Memphis 3 iOS App. (This is not required for Android App users.)
VG0001S: Serial numbers 30001-30267
VGB0001S: Serial numbers 30001-30297
VG0002S: Serial numbers 30001-30186
VGB0002S: Serial numbers 30001- 30216
The serial number can be verified on the label underneath the hopper lid.
User Device: Apple devices running iOS 13 or above.
Wi-Fi Setup Instructions
To connect your ITC 3 grill to Wi-Fi, view our YouTube video, or follow the step-by-step instructions provided below.
- On your grill, register your account in the Memphis 3 App before proceeding.
- Navigate to the Settings Screen (far right icon) on the Memphis Grill.
- Press “WiFi” to navigate to the Connection Screen.